Frequently Asked Questions


1) What are bib numbers?


A bib number is normally used in running events where each runner has to have a different number for scoring purposes. Bibs have holes in each corner so that they can be safety pinned to the athlete's front or back. Bib numbers can be used for any type of event that you need to differentiate people by way of a highly visible number.


2) Where are your bibs shipped from?


We have 2 locations that bibs are shipped from:
Windsor, Ontario, Canada and Detroit, Michigan, USA

The majority of orders are shipped from Canada so it may be necessary to allow for additional shipping time when delivering to the USA and additional shipping costs.


3) How long will shipping take, and how much will it cost me?


Shipping within Canada uses FedEx and Purolator
Ground shipping: 1-7 Days

Shipping estimates (2lb parcel - 200 non-tearoff numbers + 1 bag of pins)
Toronto (1 business day) $11.00
Vancouver (4 business days) $17.50
**Business address subtract approximately $2.50

Shipping throughout the USA uses FedEx, UPS and Purolator
Ground shipping 2-6 days

Shipping estimates (2lb parcel)
California (5 business days) $18.75
New York (2-3 business days) $17.25
**Business address subtract approximately $2.50

***Shipping Estimates subject to change based on specifics of order.

FedEx Ground Shipping Map for USA and Canada:
(For express shipping options, please call 1-866-542-9099)



4) How do I place an order?


1. Online ordering
Our primary (and preferred) method uses our newly updated secure online ordering. Please take a look and if you have any questions or need help with your order, email or call and we would be glad to help.

2. Emails: Click here to email us.

3. Phone: 1-866-542-9099

4. Fax: 519-734-1355


5) How long will it take to print the numbers and for us to receive them?


Our standard timeline for custom bibs is 1-3 weeks to create and approve a proof, print the bibs and complete the shipping process. You may confirm this timeline when you place your order.

Plain stock bibs are kept in stock so can ship out the next business day.


6) What type of artwork should I send?


Artwork is preferably sent in .eps, .pdf or .ai format. If this is not possible, any high resolution file (.jpeg, .tiff) will work fine.

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